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FREQUENTLY ASKED QUESTION (FAQ'S)

Frequently Asked Questions (FAQs)

1. What is Marc Jobbs?

  • Marc Jobbs is an online fashion destination offering a curated selection of stylish clothing, accessories, and footwear for men. We strive to provide our customers with the latest trends and timeless classics to suit every style.

2. How do I place an order?

  • Ordering from Marc Jobbs is simple! Browse our website, add your favorite items to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, and you're all set. It's that easy!

3. What payment methods do you accept?

  • We accept a variety of payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, Upi payments and other secure payment gateways. Rest assured, your payment information is safe and secure with us.

4. Can I track my order?

  • Absolutely! Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery and know exactly when to expect your package at the link mentioned Track Order.

5. What is your return policy?

  • We want you to love your purchases from Marc Jobbs. If for any reason you're not satisfied with your order, you may return unworn, unwashed items within 30 days for a full refund or exchange. Please refer to our Returns & Exchange Policy page for more details. 

6. Do you offer international shipping?

  • Yes, we ship to many countries worldwide! International shipping rates and delivery times may vary depending on your destination. Please reach up out for the International dispatches at support@marcjobbs.com or whatsapp us at +91-9772222781

7. How can I contact customer support?

  • Our dedicated customer support team is here to help! You can reach us via email at support@marcjobbs.com or through our Contact Us page. We aim to respond to all inquiries promptly within 24 hours.

8. Are your products ethically sourced?

  • Yes, at Marc Jobbs, we're committed to ethical sourcing and sustainability. We work closely with our suppliers to ensure fair labour practices and environmentally friendly production methods. Learn more about our commitment to sustainability on our website.

9. Can I stay updated on new arrivals and promotions?

  • Absolutely! Stay in the loop with the latest trends, new arrivals, and exclusive promotions by subscribing to our newsletter and following us on Instagram . Be the first to know about exciting updates from Marc Jobbs!